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The Pools – Modernise Core Platform

The Challenge

The Pools, one of the UK’s oldest gaming brands, needed more than just a facelift. They wanted a platform that could carry their legacy into a digital-first future. Fast, compliant, and scalable.

The problem? Legacy systems that slowed innovation and blocked growth. Complex integrations risked customer trust. And the pressure was high: reinventing an iconic brand while keeping its player base engaged.

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The Solution

The Solution

Fincore partnered with The Pools to design and deliver a next-generation platform. Engineered clean from the core, and built with fire where it counted.

Together, we:

  • Modernised legacy systems into a modular, scalable platform.
  • Integrated sportsbook, gaming, payments, and compliance flows seamlessly.
  • Delivered a sharp user experience that balanced tradition with innovation.
  • Transferred full ownership of the tech, ensuring The Pools could control its roadmap and grow on its own terms.

Every layer was engineered for clarity and reliability. Every decision carried the fire to move faster and deliver impact.

The Outcome

The Pools relaunched on time and without disruption. A clean break from legacy technology. The new platform unlocked:

  • Faster product delivery cycles.
  • Improved player journeys and trust.
  • A modernised system architecture ready for future growth.

James Arnold, CEO of The Pools put it best:

“We have been working with Fincore as a key strategic partner for the duration of our ongoing digital transformation project from the point at which I joined The Pools in 2023. I have found Fincore to be an excellent strategic partner, with fantastic engagement across the entire team from Mateja the CEO all the way through the organisation to the engineers and developers delivering large scale projects for us. They consistently deliver a very high quality of work, delivered to brief and on time whilst developing and fostering strong working relationships with our internal teams.”

Everi – Build Omnichannel Platform

The Challenge

Everi, a leader in payments and Class II gaming, saw a major opportunity: transform the land-based casino experience with a mobile-first solution that brought together loyalty, payments, and gaming into one seamless system.

The vision was ambitious — an omni-channel product that could serve as the backbone of the player journey, from the casino floor to restaurants and beyond. But with internal teams already committed to multiple roadmaps, they needed a partner with the expertise and capacity to deliver at speed and scale.

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The Solution
Fincore partnered with Everi to design, build, and embed Vi™ — an industry-first, omni-channel digital wallet and loyalty platform.
  • Mobile-first: A device-agnostic solution connecting loyalty, payments, AML, Class II and Class III gaming systems.
  • Seamless integration: Deep integration into complex Class II systems and casino management platforms with zero disruption.
  • Core services: Unified wallet functionality, transaction handling, reporting, and compliance built in.
  • Future-proof: Designed for scalability across multiple states and regulatory environments.
  • Ownership model: Structured tech transfer with full documentation and training, giving Everi long-term independence.
Every component was engineered clean for clarity, compliance, and performance, enabling Everi to deliver a product unlike anything else in the market.
The Outcome
The result was Vi™, a fully integrated omni-channel platform that redefined the casino experience and extended Everi’s leadership across payments, loyalty, and gaming.
The impact:
  • On-time delivery in under 12 months.
  • A new omni-channel platform now deployed across multiple states.
  • A trusted foundation to expand Everi’s ecosystem into future verticals.
Tim Richards, EVP & Chief Strategy Officer at Everi, said:
“As Everi created our vision for Vi™ — an industry-first, omni-channel solution for casinos that brings together our leading loyalty, wallet, AML, Class II, and Class III solutions into a single mobile-first, device-agnostic platform — Fincore was an easy selection to be our platform and integration provider. Due to Fincore’s unique capabilities and extensive knowledge across multiple domains, they were a natural fit. As Vi™ has emerged into the most comprehensive and unique gaming product available, we could not be more pleased with Fincore’s quality and dependability, along with their can-do approach to flexible development. They have continually surpassed our expectations.”

Scalable iLottery Games Platform

The Challenge

A global leader in mobile-first lottery games needed more than just new content. They needed a one-to-many platform that could handle growth across multiple jurisdictions, each with its own technical protocols and compliance standards.

The challenge: build a robust, reusable system that reduced complexity for their teams, scaled to lottery-level volumes, and supported rapid deployment of new games worldwide.

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The Solution

The Solution

Fincore built a Remote Game Server (RGS). Engineered clean as a universal backend and reusable library for all game content.

  • Single API: Simplified integration for front-end teams, cutting through lottery platform complexity.
  • Core services: RNG, transaction handling, reporting, and back-office tooling delivered as standard.
  • Seamless integration: Connected into a wide range of lottery systems, each with unique protocols.
  • Global compliance: Designed and managed infrastructure across Europe, North America, LATAM, and Oceania.
  • Future-proof: Architecture built for scale, supporting rapid deployment across multiple jurisdictions.

Every line of code was precision-built to withstand lottery-scale loads, high SLAs, and strict compliance demands.

Why Fincore

  • Backend and infrastructure experts with proven delivery at global scale.
  • Future-proof architecture enabling rapid growth across markets.
  • Flexible IP and tech transfer options for long-term independence.
  • A trusted partner with the depth and adaptability to support evolving needs.

The Outcome

What began as a single platform now powers more than 30 lotteries worldwide, supporting over 1,000 games, including instant win, keno, e-pull tabs, crash games, slots, Slingo, and table games.

The impact:

  • Global expansion from one market to 30+.
  • A universal, reusable platform that simplifies deployment.
  • A long-term foundation for growth and independence.

Clean engineering at lottery scale. A platform built to handle it all.

ePull Tab Platform

The Challenge

A U.S.-based route operator identified a rapidly emerging opportunity in the regulated charitable gaming space: electronic pull tabs.

To capture this market, they needed a platform that could unify game content, ticket redemption, and retail POS into one system. It had to work across a large distributed retail estate, meet strict state-by-state compliance rules, and go live in just 17 weeks.

The risk was clear: move fast and get it right, or miss the window.

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The Solution

The Solution

Fincore partnered with the operator to design and deliver a fully integrated ePull Tab platform. Engineered clean from the core out.

In just 17 weeks, we:

  • Built a central game server with wide-area site server architecture.
  • Integrated redemption and POS systems into a seamless flow.
  • Delivered full RNG and compliance features to meet regulatory standards.
  • Structured the platform for multi-state rollout and future verticals.
  • Completed structured tech transfer, giving the operator full ownership and control.

Every layer was designed for clarity, compliance, and scale.

The Outcome

The platform launched on schedule, establishing the operator as an early mover in a high-growth vertical. Since then, it has scaled across multiple states, proving both its compliance and scalability.

The impact:

  • Market entry achieved in record time (three months).
  • Clean, regulator-ready systems.
  • A platform built for expansion into new markets and verticals.

Clean engineering. Trusted delivery. Growth unlocked.

Proprietary Sportsbook, PAM & Casino

The Challenge

An operator was running a 25-year-old multi-jurisdictional platform. It powered over 30 skins across multiple regions but had become a brake on progress. Legacy dependencies slowed delivery, scalability was limited, and costs were spiralling.

The mandate: replace the entire stack – sportsbook, PAM, and casino – without disrupting existing players.

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The Solution

The Solution

Fincore delivered a next-generation platform, engineered clean from the ground up and designed for ownership.

  • Sportsbook: A cutting-edge, microservices-based engine with all major markets, multi-feed integrations, and advanced bet builder.
  • Velocity: High-speed skin creation to support rapid market launches.
  • Scale: Architecture proven to handle unparalleled transaction volumes.
  • Efficiency: Significant cost reductions through database and infrastructure optimisation.
  • PAM: A brand-new player account management system with built-in CRM, payments, and compliance suite, including seamless player migration.
  • Casino: Aggregation layer with full content management and CMS integration.

Every layer was built for clarity, compliance, and control, removing legacy drag and creating a system that could scale without compromise.

Why Fincore

  • Deep experience in complex migrations at global scale.
  • Proven product expertise across sportsbook, casino, risk, and trading tools.
  • A true partnership model built on trust and delivery discipline.

The Outcome

The new platform replaced decades of legacy technology without disruption — a clean break that gave the operator full control of its future.

The impact:

  • A modern, modular stack ready for expansion across markets.
  • Faster delivery cycles and reduced operating costs.
  • Ownership of the roadmap, not just another rented platform.

Clean engineering. Complex migration made simple. Future-proof foundations laid.

Social Gaming Platform

The Challenge

A client wanted to launch a new, mobile-first, free-to-play social gaming platform. The ambition was to combine lottery, iCasino, and social mechanics into a unique branded experience.

The ask was clear: deliver a platform that was fun and frictionless for players, but robust, scalable, and commercially effective behind the scenes.

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The Solution

The Solution

Fincore built a new digital platform from the ground up. Engineered clean and optimised for mobile.

  • Mobile-first: Designed for iOS, Android, and social distribution, with optimisation for Facebook and the App Store.
  • Free-to-play: A seamless player journey across lottery, iCasino, and social game mechanics.
  • Rich back end: Built-in functionality for analytics, rewards, and engagement.
  • Scalable: A multi-app, turnkey solution able to support future growth and rapid feature expansion.

Every component was structured for clarity and performance, ensuring the client owned the roadmap while we provided the foundations.

Why Fincore

  • Experience building platforms bottom-up, not just customising templates.
  • Depth of technical expertise across gaming, payments, and compliance.
  • A proven, partnership-driven delivery model built on trust.

The Outcome

The platform launched feature-rich and ready to scale, providing the client with a foundation they could expand on while focusing on game design and revenue generation.

The impact:

  • A customer-driven roadmap enabled by clean, modular engineering.
  • Freedom for the client to focus on brand and player experience.
  • A highly cost-effective build with long-term scalability baked in.

Clean foundations. Flexible growth. A social gaming platform built to last.

Proprietary Sportsbook Platform

The Challenge

A client was expanding into a new vertical. Sports betting. They wanted a proprietary sportsbook that matched their vision, delivered full functionality from day one, and left them in complete control of the roadmap.

The pressure: build it fast, build it right, and ensure the handover gave them long-term independence.

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The Solution

The Solution

Fincore designed and delivered a full standalone sportsbook platform. Engineered clean and ownership-ready.

  • Trading engine: Built new engines to power odds and trading flows.
  • Core features: Bet capture, settlement flows, bonusing, and admin tools.
  • Full tech transfer: Documentation, walkthroughs, and knowledge sharing to hand over complete control.
  • Operational support: Embedded training for both tech and ops teams.

The build combined our deep domain expertise with rigorous testing, ensuring confidence at launch and flexibility for the future.

Why Fincore

  • Trusted delivery under tight timelines.
  • 20+ years of product and technology expertise in sports betting.
  • Post-delivery support designed to give the client full ownership of their roadmap.

The Outcome

In just six months, the client went live with a world-class sportsbook platform. Built to their vision, delivered on time, and owned outright.

The impact:

  • A proprietary sportsbook, fully under client control.
  • A clean, scalable foundation for future growth.
  • Proof that new verticals can be launched fast, without compromise.

Clean engineering. Full ownership. A new vertical unlocked.

Enhanced Risk Management

The Challenge

A global gaming leader wanted to strengthen its risk management capability within a newly built sportsbook platform. The aim was to give trading teams sharper tools for liability management and margin control without slowing down the platform or compromising its architecture.

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The Solution

The Solution

Fincore designed and delivered a Trading & Liability Management module, engineered clean to integrate seamlessly into the client’s proprietary ecosystem.

  • Configurable controls: Flexible risk and margin settings to adapt to multiple markets and strategies.
  • Automation: Advanced trading rules to streamline decision-making and reduce manual intervention.
  • Deep integration: Built to fit within the client’s architecture without disruption or compromise.

The result was a module that combined modern engineering with domain-rich functionality. Augmenting the platform without adding clutter.

Why Fincore

  • Architecture strength: Proven ability to enhance complex systems with clean, modular design.
  • Product expertise: Best-of-breed configurability for trading and risk management.
  • Interoperability: Engineered to integrate deeply while maintaining platform clarity and performance.

The Outcome

The client’s proprietary sportsbook was enhanced with world-class risk management capabilities, delivering sharper control, cleaner workflows, and confidence at scale.

The impact:

  • A modern risk module designed for flexibility and control.
  • Automation that reduces operational load.
  • Clean integration that future-proofs the client’s platform.

Clean engineering. Sharper risk control. Confidence built in.

AI-Enabled Bonus Abuse Detection

The Challenge

A multi-jurisdictional operator faced rising bonus costs and suspected abuse. While patterns hinted at fraud, they lacked the visibility and predictive capability to act early. Bonus costs were climbing, and existing tools weren’t fast or sharp enough to stop exploitation in real time.

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The Solution

The Solution

Fincore partnered with the operator to design and deploy a machine learning–based bonus abuse detection system, engineered clean into their existing stack.

  • Predictive models: Built and trained on historical transactional and behavioural data.
  • Real-time protection: Integrated with live data streams to flag high-risk activity before abuse
    occurred.
  • Operational tools: Delivered alerts and dashboards for fraud, risk, and marketing teams.
  • Continuous learning: Closed the loop with retraining models based on confirmed abuse cases.

The system combined AI precision with domain-rich understanding of gaming mechanics, enabling early intervention without disrupting legitimate play.

Why Fincore

  • Deep domain experience in bonus systems and fraud mechanics.
  • Proven AI/ML models built for betting and gaming use cases.
  • Seamless integration with the operator’s technology stack and workflows.

The Outcome

Within two years, the operator reduced bonus costs by 10%, a saving of $1.4M, while improving visibility and confidence across fraud and risk teams.

The Impact:

  • Predictive detection of bonus abuse before exploitation.
  • Clear dashboards and workflows for fraud prevention teams.
  • Significant cost savings and stronger player trust.

Clean data science. Clear results.

iCasino Content Distribution Platform

The Challenge

A leading land-based Class III manufacturer wanted to break into iGaming. The ambition was to distribute their content digitally and open new commercial channels, but doing so required a robust, regulated platform that could carry them — and future partners — into multiple jurisdictions.

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The Solution

The Solution

Fincore partnered to build and launch an open Remote Game Server (RGS), engineered clean for scale, compliance, and future growth.

  • Anchor tenant: Launched with the manufacturer’s games as the foundation.
  • Distribution-ready: Enabled operator integrations and commercial arrangements from day one.
  • Standalone entity: Spun off a regulated, special-purpose company with full RGS capability.
  • Ecosystem growth: Invested in and alongside independent studios and other manufacturers.
  • Global compliance: Certified platform and licences secured across the UK, Malta, New Jersey, Pennsylvania, and Ontario.
  • Infrastructure: Designed and managed a high-SLA, mission-critical estate to meet strict regulatory standards.

The RGS was built to be both universal and flexible — capable of powering distribution at scale, while offering partners the option of full long-term independence.

Why Fincore

  • Backend & infrastructure experts: Proven track record delivering mission-critical systems at global scale.
  • Future-proof architecture: Clean, modular design enabling rapid deployment across multiple markets.
  • Operating flexibility: Full tech transfer options, giving partners the ability to own outright.
  • Trusted partner: Long-term support tailored to evolving needs.

The Outcome

The result was a fully certified, ready-to-go open RGS platform and content distribution network, enabling rapid deployment into regulated markets for both content providers and operators.

The impact:

  • A launchpad into iGaming for a land-based manufacturer.
  • A proven model for distributing content at scale across regulated markets.
  • Optional ownership model giving partners long-term independence.

Clean engineering. A platform built to power growth in regulated gaming.