The Fincore Responsible Gambling tools keeping operators one step ahead of regulations.

by | Jun 5, 2024

In iGaming, regulatory compliance is paramount. With increasing demands for real-time monitoring and proactive measures to ensure responsible gambling, staying ahead of regulations is not just a necessity—it’s a competitive edge. At Fincore, we are excited to announce a significant update to our TRI software that empowers operators to stay one step ahead.

The Trend Towards Real-Time Monitoring

The need for real-time monitoring and proactive RG limits is underscored by recent changes to regulations. For example, the Dutch Gaming Authority (KSA) has announced a new responsible gaming policy, mandating 24/7 real-time monitoring and the introduction of financial deposit limits. According to the new KSA policy, online gambling providers must detect, analyse, and intervene within one hour if there are signs of excessive gambling or potential addiction. These measures aim to ensure timely intervention and prevent gambling-related harm.

The KSA’s Policy and Its Implications

The KSA’s revised policy highlights several critical changes:

  • Mandatory Real-Time Monitoring: Providers are required to monitor gambling behavior continuously and intervene promptly if necessary.
  • Financial Deposit Limits: Monthly deposit limits have been set, particularly stringent for young adults aged 18 to 24, who are allowed a maximum deposit of €300. Older players have a limit of €700.

And whilst the KSA might be one of the first to introduce such regulations, the trend is clear and more regulators will follow their lead.  The great news is that Fincore;s TRI software is already able to align with such regulations.

Proactive Responsible Gambling Limits with Real-Time Monitoring

Our latest TRI software update introduces advanced features designed to support operators in implementing proactive responsible gambling (RG) limits. Here’s how TRI can help you stay ahead:

  1. Limit Categories TRI allows you to define automated limit thresholds across various categories including deposit, spend, loss, and withdrawal and session. These limits can be set as defaults for all players or tailored for specific groups, such as players under 25. This flexibility ensures that you can apply the most appropriate measures for different player segments.
  1. Ranked Exceptions We understand that there are always exceptions to any rule. That’s why TRI’s limit categories are ranked to ensure safe players aren’t unfairly penalized. For instance, a verified high earner under 25 will not be restricted by the same limits as other players in the same age group, ensuring a balanced approach to responsible gambling.
  1. Real-Time Insights The core strength of TRI is its real-time event-based data monitoring. This allows operators to gain immediate insights into player behaviour, enabling the rapid application of category limits to address signs of problem gambling. Our software tailors these limits based on a host of player indicators such as age, location, and other player meta data like RG risk, KYC status, in addition to financial and time-based KPIs, providing a nuanced approach to player management.

Fincore: Your Partner in Compliance and Responsible Gambling

At Fincore, we are committed to providing cutting-edge solutions that empower our clients to lead the industry in responsible gambling practices. Our TRI software update is designed to help you navigate the complexities of regulatory compliance with ease, providing you with the tools to implement proactive RG limits and real-time monitoring effectively.  Together, we can make iGaming safer and more responsible for everyone.